Our Blog

Is printing and comparing multiple spreadsheets or reports from different theatre management systems side by side driving you crazy? It’s probably not the most efficient use of you or your team members time, let alone the high probability of transposing errors. The CallConnect Reporting Software consolidates data across your multiple sites and provides your management…

With the heightened focus on sanitizing high-touch surfaces used by employees and guests, many customers have asked about recommended cleaning practices for CallConnect™ touch screen call button monitors. These guidelines may also apply to other electronic display surfaces, including Point of Sale terminals and self-service ticket kiosks. For best results, always follow the manufacturer’s recommendations…

Mobile Ordering with CallConnect™ As theatres explore new service models that reduce direct interaction between staff and guests while still delivering an exceptional customer experience, Venue Valet has developed a powerful mobile ordering solution through CallConnect™. This feature allows guests to conveniently order select food and beverage items directly from their mobile phone — without…

Keep Your Theatre Brand Connected with Guests Through CallConnect™ Even during periods when movies may not be playing regularly, Venue Valet continues to develop innovative solutions that help keep your theatre top-of-mind with guests — both now and long after reopening. Many cinemas are exploring alternative revenue opportunities, from curbside popcorn and candy pickup to…

Flexible Self-Pickup Food Service with CallConnect™ Are you considering an alternative service model where guests can place food and beverage orders during the movie, then conveniently pick them up in the lobby instead of having them delivered directly to their seats? As guests gradually return to the dine-in cinema experience, many theatres are exploring flexible…

https://youtu.be/TTcD76kBQcY

  Building Customer Loyalty with CallConnect™ As consumers, loyalty programs influence our purchasing decisions every day — whether it’s coffee shops, airlines, hotels, restaurants, or retail brands. The same is true for cinemas. According to industry research, more than 70% of consumers belong to at least one loyalty program, and the average person participates in…

Mobile Loyalty Application with CallConnect™ & Theater Toolkit The Mobile Loyalty Application by Venue Valet and Theater Toolkit serves as the foundation of your theater’s loyalty program. Fully integrated with CallConnect™ and Theater Toolkit, the platform is designed around your unique loyalty structure to create a highly personalized guest experience for every customer. By understanding…

Flix Brewhouse Opens New Full-Service Cinema & Brewery Featuring CallConnect™ Flix Brewhouse recently opened its newest full-service dine-in cinema and brewery in San Antonio, featuring CallConnect™ call button technology and digital signage solutions throughout the theater. Known for combining first-run movies, in-theater dining, and craft beer brewed on-site, Flix Brewhouse continues to elevate the cinema…

Are you wasting valuable time printing and comparing spreadsheets from multiple theatre management systems? Manually reviewing reports side by side not only slows down your team, but also increases the risk of costly data entry and transposition errors. The CallConnect™ Reporting Software streamlines your operations by consolidating data from multiple locations and systems into one…