Venue Valet Latest Install: Flix Brewhouse San Antonio
Flix Brewhouse Opens New Full-Service Cinema & Brewery Featuring CallConnect™
Flix Brewhouse recently opened its newest full-service dine-in cinema and brewery in San Antonio, featuring CallConnect™ call button technology and digital signage solutions throughout the theater.
Known for combining first-run movies, in-theater dining, and craft beer brewed on-site, Flix Brewhouse continues to elevate the cinema experience with technology designed to improve both guest service and operational efficiency.
As Greg Johnson, Director of Sales and Marketing for Flix Brewhouse, explained:
“We are the only first-run movie theater anywhere that has a fully operational brewery anywhere in town. We do take our beer very seriously.”
And whenever a guest wants another drink, refill, or additional service, assistance is only a button press away with CallConnect™.
Like all CallConnect™ installations, when a guest presses the call button, the service request is immediately displayed on the Venue Valet CallConnect™ Dashboard, instantly alerting a Flix Brewhouse server to respond and take the order.
CallConnect™ technology has consistently proven to improve guest satisfaction by giving customers a simple, convenient way to request service throughout the movie experience. At the same time, it helps theaters increase food and beverage revenue by making it easier for guests to place additional orders, refills, and service requests during the presentation.
By combining fast staff response times with a seamless guest experience, CallConnect™ helps venues deliver premium hospitality while maximizing operational efficiency and in-theater sales opportunities.
To help food service staff quickly and efficiently locate guests requesting assistance, CallConnect™ includes a color-coded, server-facing LED lighting system that highlights the customer’s table location in real time.
This visual notification system allows staff to identify service requests instantly, minimize auditorium disruptions, and deliver faster response times throughout the movie experience. By improving table visibility and staff efficiency, CallConnect™ helps theaters provide smoother, more attentive guest service while maintaining a premium dine-in atmosphere.
Digital Signage with CallConnect™
Flix Brewhouse also utilizes the CallConnect™ digital signage platform throughout the theater, including the box office, auditorium entrances, and lobby display areas.
Venue Valet worked closely with the Flix Brewhouse marketing team to design a custom digital signage experience that not only delivers valuable guest information, but also reinforces the unique Flix Brewhouse brand throughout the customer journey.
From movie schedules and auditorium directions to promotional content and real-time guest messaging, CallConnect™ digital signage helps create a more engaging and organized theater experience.
As Greg Johnson of Flix Brewhouse explained:
“Venue Valet provides a very cost-effective and manageable digital signage system that guides our guests from the moment they approach the box office, stop to enjoy a beer in our bar, and are then prompted when it’s time to make their way to the theater to watch their movie. It really helps us manage customer workflow on a busy weekend night.”
Benefits of the CallConnect™ Digital Signage Platform
- Reinforces theater branding throughout the venue
- Improves customer navigation and workflow
- Displays real-time movie and auditorium information
- Promotes food, beverage, and special offers
- Enhances the guest experience from arrival to seating
- Provides centralized and easy-to-manage content control
CallConnect™ digital signage solutions help theaters create a more modern, efficient, and visually engaging environment while improving operational flow during high-volume showtimes.
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Construction Project Planning with CallConnect™
One of the biggest challenges when installing theater technology systems is coordinating with the fast-paced and highly detailed construction schedule of a new cinema project.
Venue Valet worked closely with Flix Brewhouse and their general contractor, Twin Shores, to ensure the CallConnect™ system installation was completed on schedule and within budget.
From pre-construction planning to final system deployment, our team coordinated directly with all project stakeholders to maintain alignment with construction milestones, seating installation schedules, electrical requirements, and operational deadlines.
Every CallConnect™ Installation Includes:
- Detailed project planning and coordination
- Comprehensive shop drawings
- Construction scheduling support
- Installation timeline management
- Coordination with contractors and vendors
- On-site system integration and testing
By taking a proactive and collaborative approach to project management, CallConnect™ helps theaters avoid costly delays while ensuring a smooth and efficient installation process from start to finish.
Whether you already have a new theater construction project underway or are exploring renovation, remodeling, or retrofit opportunities, Venue Valet can help you achieve your operational and guest experience goals with the powerful capabilities of CallConnect™ and our integrated cinema technology solutions.
From call button systems and digital signage to loyalty platforms, mobile applications, and guest engagement tools, CallConnect™ is designed to help theaters:
- Increase guest satisfaction
- Improve operational efficiency
- Streamline staff communication
- Enhance premium hospitality experiences
- Maximize food, beverage, and ticket revenue opportunities
Our team works closely with theater operators, architects, contractors, and project managers to ensure every solution is customized to your venue, brand, and operational requirements.
For more information about CallConnect™ and other Venue Valet solutions for your cinema, please contact us:
(512) 270-9198 or email contact@venue-valet.com