Operations Management Software

CallConnect Operations Management Software

With the CallConnect Real Time Operations Dashboard by Venue Valet, you can provide your cinema staff and management team a real time central dashboard that allows them to keep a finger on the pulse of your daily operations no matter what service model you have:

  • General Admission with walk up concessions
  • Enhanced Concessions with Order Up alerts when food is ready to be picked up
  • Limited service (food delivery only)
  • Full service ordering at your seat (call button or mobile phone orders)

Power of Mission Control

The CallConnect Operations Software by Venue Valet will monitor, analyze, and display vital information about your cinema operations anytime and anywhere using a touchscreen monitor, tablet, or smartphone.

  • Fully integrated with your theatre PoS, loyalty, and other theater management systems so you can see all the information that is important all from a single screen.
  • Provides real time data and onscreen alerts so you can make timely decisions that improve customer service and maximize operational efficiency
  • Online mobile phone orders using the CallConnect Mobile Loyalty App or Online Ordering Service displayed onscreen

Works with your Loyalty Program by identifying your VIP members onscreen

  • VIP Members easily identified by star icon
  • Tap on any VIP Loyalty Member seat to see a snapshot of their VIP profile including preferences and visit history, and any special services they require.
  • If concessions or additional food items are purchased using their loyalty app profile, the current order history is listed in real time

 

  • Offsite and still want to know what’s happening?  Access the dashboard om seconds using your smartphone or tablet through the secure dashboard web portal.

 

Perfect complement to the CallConnect Call Button System

 

If your cinema offers full service dine in, the CallConnect Call Button system is fully integrated into the Operations Management Dashboard and will alert your staff the moment your customers require service while providing all the additional data they need to make operational decisions.

  • Real time call button alerts displayed on screen
  • All data is captured and stored in the CallConnect Reporting Software Tools so you can run historical reports on demand or through automatically generated reports.
  • Prompts food servers to enter orders placed from a mobile device