Custom Call Button System

The CallConnect™ Call Button System is far more than a traditional call button solution — it is a fully integrated operational platform designed to enhance guest service, improve staff efficiency, and provide real-time operational visibility throughout your venue.

Acting as an extension of your food service team, CallConnect™ instantly alerts staff the moment a guest requests service and continues supporting operations throughout the entire movie experience — from order placement and refill reminders to check delivery and table bussing notifications.

Developed by Venue Valet, LLC, the CallConnect™ platform now offers venues the flexibility to choose between traditional installed call buttons or Virtual QR Code-Based Call Buttons that guests can access directly from their mobile devices. Both solutions integrate seamlessly into the same CallConnect™ Dashboard, providing a consistent and centralized management experience.

Key Features

Custom Call Button Brackets & Row Markers

Our design team creates custom call button and bracket solutions that combine functionality with modern venue aesthetics. Solutions are available for recliner seating or table installations and include options such as:

• Multiple colors and custom designs
• Illuminated or non-illuminated brackets
• Integrated row and seat numbering
• Aisle down-light illumination
• Illuminated row markers

Integrated with CallConnect™ Operations Management Software

All call button activity is captured and displayed in real time within the CallConnect™ Operations Management Dashboard, giving staff and management complete visibility into venue operations.

Accessible from Any Web Browser

No proprietary monitors or applications are required. The CallConnect™ Dashboard is fully web-based and accessible from any authorized device connected to your internal or external network.

The touch-enabled dashboard provides valuable operational data, including:

• Active guest requests
• Seats with food and beverage orders
• Customer spending totals
• Credit card status indicators
• Alerts for specific food or beverage purchases, including alcohol service

Seamless Integration with Existing Systems

CallConnect™ integrates directly with your existing:

• Food & beverage systems
• POS systems
• Ticketing platforms
• Movie scheduling software

This integration delivers critical real-time information to staff, including:

• Sold and assigned seats
• Movie start and end times
• Auditorium occupancy rates
• Food and beverage sales activity

Because the system is aware of movie timing, CallConnect™ can also automate operational reminders for:

• Refill rounds
• Check delivery
• Table bussing
• Service timing coordination

CallConnect™ Reporting Dashboard

Real-time monitoring is only the beginning. The CallConnect™ Reporting Dashboard provides comprehensive operational reporting with up-to-the-minute insights into:

• Call button activity
• Food & beverage sales
• Ticket sales performance
• Historical service trends
• Venue operational analytics

Reports can be viewed in easy-to-read formats or exported directly into spreadsheets for integration with existing accounting and reporting systems.

Integrated Digital Signage

The CallConnect™ Digital Signage System utilizes the same real-time operational data to power displays throughout your:

• Box office
• Bar and concession areas
• Auditorium entrances

This seamless integration ensures a connected and consistent guest experience across your entire venue.

Optional Seat Occupancy Sensors

Optional seat occupancy sensors allow venues to monitor whether seats are occupied in real time. Monitoring screens can instantly identify:

• Sold vs. unsold seats
• Occupied vs. unoccupied seats

This additional layer of operational awareness helps optimize service efficiency and venue management.

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