VIP Member Identification on the CallConnect Call Button Monitor Dashboard
Remember how good it felt back in grade school when the highlight of your week was being the teachers star of the day? You can treat your loyalty program members the same way by making them feel like a true VIP when they visit your cinema. According to a recent study by Brand Loyalty and Visa, loyalty program satisfaction is 2.7X higher for members who are made to feel special or recognized by representatives of the brand or program.
Our CallConnect Call Button Monitor Dashboard can integrate directly with your existing cinemas loyalty program, visually identifying your loyalty program members on screen the moment they purchase a ticket. This gives your service staff the opportunity to give your guests that special attention they deserve. It can be as simple as a “Welcome back” greeting, to maybe a surprise gift like a free desert or drink.
On our call button dashboard, tapping on the seat will immediately bring details about the VIP member, giving your food service team instant access to their loyalty program profile and allowing for an even more personalized greeting to make them feel special.
CallConnect Mobile Application
When combined with the CallConnect Mobile Application for Cinemas, they work seamlessly together to provide your guests loyalty tools that will make they truly feel rewarded each time they visit. Don't have a loyalty program yet? We can work with your team to custom design a loyalty program around your specific goals - not an inflexible, out of the box cookie cutter program.
The CallConnect on screen loyalty member identification and mobile application development are just a few of many products that Venue Valet uses to help cinema operators increase guest satisfaction, improve operational efficiency, and maximize revenue opportunities. For more information about this and other products for your cinema, please contact us at (512) 270-9198 or email contact@venue-valet.com