…delivers great customer service

…delivers great customer service

"Matt Mader and his team at Venue Valet have provided us with one of the greatest products to deliver great customer service. The use of their software and call buttons has given us the tools needed to communicate effectively to the customer within a dark auditorium with as little interference to the movie-going experience during a presentation. The software also pulls together data from the two point-of-sale systems we use, which helps with real-time analysis. Should any problems occur, customer support is always there with a wickedly fast response time to get you back on track with minimal to no loss in operations. Here at our operation, we also use them for all our signage and media wall as well, which sits right across from our bar to notify any patrons that their film will be starting shortly. The entire setup is beautiful and seamless in terms of how everything pieces together and forms a successful operation for the best customer experience. If you are to go into the dine-in theater business, working with Venue Valet is a "MUST."

Jason Baker - IT Director

Pruneyard Cinemas

Venue Valet Products
2020-04-23T15:36:53-05:00

Jason Baker - IT Director

Pruneyard Cinemas

"Matt Mader and his team at Venue Valet have provided us with one of the greatest products to deliver great customer service. The use of their software and call buttons has given us the tools needed to communicate effectively to the customer within a dark auditorium with as little interference to the movie-going experience during a presentation. The software also pulls together data from the two point-of-sale systems we use, which helps with real-time analysis. Should any problems occur, customer support is always there with a wickedly fast response time to get you back on track with minimal to no loss in operations. Here at our operation, we also use them for all our signage and media wall as well, which sits right across from our bar to notify any patrons that their film will be starting shortly. The entire setup is beautiful and seamless in terms of how everything pieces together and forms a successful operation for the best customer experience. If you are to go into the dine-in theater business, working with Venue Valet is a "MUST."